Submit your freeze request below
Membership must be currently active and in good standing (not past due) before any changes can be made
Written request must be submitted at least 14 days prior to billing date in order to freeze payment.
All recurring memberships can be frozen for up to 3 billing cycles (in 28 day increments) per calendar year. Unused membership time will be added on the end of membership and billing date will be adjusted.
Freeze request will be granted based on date written notice is received or the desired future date. Upon freezing, membership will be scheduled to automatically resume and can be unfrozen sooner than scheduled date if desired by sending an un freeze request
Medical freeze: With written documentation from your doctor, a medical freeze can be placed on your account without a limit of 3 billing cycle maximum duration. This will allow you to freeze your account for as long a needed to be able to return. In order to resume your membership after a medical freeze, a written medical release from your doctor stating you are able to resume exercising is required.