For all membership account matters, written request to must be sent firstname.lastname@example.org
Flexible All Access Membership
8x per month Additional Class = $12
Unused classes do not carry over to the next monthly billing cycle.
All class packages expire 12 months after date of purchase.
Written request must be submitted at least 15 days prior to billing date. All monthly recurring memberships can be frozen for up to 3 months (in 1 month increments) per calendar year. Unused membership time will be added on the end of membership and billing date will be adjusted. When submitting your freeze request, please include the date you would like your freeze to being along with the desired duration of 1, 2, or 3 months.
Medical freeze: with written documentation from your doctor, a medical freeze can be placed on your account without a limit of 3 month duration. In order to resume your membership after a medical freeze, a written medical release from your doctor stating you are able to resume exercising is required.
To downgrade a membership package, written notice must be at least 15 days prior to your next billing date
All monthly recurring memberships can be cancelled with 30 days advance written notice of billing date. Written notification received less than 30 days will result in an additional membership draft.